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Skills

  • Technical Support
  • Customer Service
  • Email
  • Chat Support
  • Creative
  • Data Entry
  • Email Support
  • LiveChat
  • Phone Support
  • Quality Assurance (QA) And Testing
  • Sales
  • Skill
  • Accounting
  • Administrative Assistant
  • Backgrounds

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Services

  • Virtual Assistant

    $8/hr Starting at $40 Ongoing

    Dedicated Resource

    I am confident that I could help you achieve your goals and grow your business by relieving you of your general day-to-day administrative and marketing tasks. Being a strong and reliable Virtual Assistant...

    Administrative AssistantBlog WritingC++Calendar ManagementContent Writing
  • Technical Support

    $10/hr Starting at $40 Ongoing

    Dedicated Resource

    I am a highly motivated, detail oriented focused person with a will to succeed and explore new territories. With an educational and professional background in I.T and Technical support spanning over 12...

    BackgroundsChat SupportCreativeCustomer SatisfactionCustomer Service
  • Customer Support

    $8/hr Starting at $40 Ongoing

    Dedicated Resource

    With over 7 years of experience in Customer Service and Technical Support(Live Chat, Email and Phone), I am your best bet when it comes to creating a pleasant experiences that will leave a memorable impression...

    AccountingBillingChat SupportCreativeCustomer Service

About

I am a fully equipped professional Freelancer, with a quiet home office, results oriented individual that can help you achieve your goals and grow your business.

With over 7 years of experience in Customer Service and Technical Support(Live Chat, Email and Phone), I am your best bet when it comes to creating a pleasant experiences that will leave a memorable impression for you and your clientele! Delivered excellent customer service while maintaining an average of 97.5% interaction quality score, 90% customer satisfaction an average handle time below 8 minutes.

I am a team playing, detail oriented individual with strong work ethics. Being a strong and reliable Virtual Assistant I also bring my dedication and enthusiasm to the table along with my skills in:
-Microsoft Office: Word, Excel, Power Point.
-Slack, Skype and Basecamp
-Zendesk
-G-Suite Management
-Calander Management
-Dropbox
-CRM
-Web Research
-Email handling
-Data Entry
-Proofreading
-Transcription
-Experience with MailerLite
-Basic Knowledge of HTML, C and C++
-Minor Social Media Management
-Publish posts on your Blog (content you provided)
-Answering support tickets
-Other Administrative tasks

Work Terms

I am available to work and have worked every shift including weekends! Ideally, I'd like a long term project but I am open to short term and contractual projects as well.