Support & Guest Communication
Are you looking for a reliable, organized, and professional Virtual Assistant to help streamline your day-to-day operations or manage customer communication? With 2 years of experience in customer service and more than 9 years working remotely as a Virtual Assistant, I offer dependable, high-quality support tailored to your business needs.
🔹 What I Offer:
Administrative Support: Efficient handling of tasks such as data entry, calendar and agenda management, CRM updates, and other organizational duties.
Customer Communication for business: Experience managing client interactions via platforms through email, whatsapp or phone call. I send quotes, projects inquiries, project updates, manage weekly report to client based their order with timeline and ensure a smooth, professional experience for your client.
Customer Service: Skilled in email, live chat, and message-based support across multiple platforms. I’ve supported businesses by handling customer questions, coordinating service teams, and ensuring satisfaction at every touchpoint.
Team & Task Coordination: I work closely with internal teams (maintenance, cleaning, admin) to make sure everything stays on track and runs smoothly—especially useful for real estate, property management, or service-based businesses.
🔹 Why Work With Me:
Strong written communication & organizational skills
Attention to detail & ability to work independently
Task-oriented approach with a fixed schedule and focus on results, not hours
Comfortable with outbound calling when needed, but prefer non-phone roles
Fluent in English and familiar with CRM tools, digital platforms, and remote workflows
Whether you're a business owner needing a dependable assistant or a host looking for help managing guest communications, I’m here to make your work easier and more efficient. Let’s work together to keep your operations running seamlessly!