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Skills

  • Management
  • Project Management
  • Reports
  • Administrative Assistant
  • Airline Reservations
  • Appointment Setting
  • Business Analysis
  • Business Consulting
  • Business Management
  • Business Process Management
  • Business Services
  • Business Strategy
  • Buyer Sourcing
  • Calendar Management
  • Call Center

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Services

  • Customer Service

    $20/hr Starting at $120 Ongoing

    Dedicated Resource

    Client Relationship Management: I can manage all client communication, responding to their requests via correspondances, chat, or phone. My priority is to resolve their concerns quickly, professionally,...

    Call CenterCall Center ManagementCall LoggingCall MonitoringChat Support
  • Administration

    $30/hr Starting at $150 Ongoing

    Dedicated Resource

    Virtual Office Management: I can handle all your virtual office needs, from managing calendars and scheduling virtual meetings to coordinating travel for your teams or executives. ✈️ I'll ensure everyone...

    Administrative AssistantAirline ReservationsAppointment SettingCalendar ManagementCentral Reservation Systems
  • Contract & Supply Chain Management

    $120/hr Starting at $720 Ongoing

    Dedicated Resource

    Contract Drafting and Review: I can handle all aspects of contract drafting and review. I'll prepare, review, and edit contracts, agreements, and amendments to ensure they are crystal clear and fully...

    Business AnalysisBusiness ConsultingBusiness ManagementBusiness Process ManagementBusiness Services

About

Streamlining your business operations with expert administrative, contractual, and client support.

With over a decade of experience as a dedicated administrative professional, I've honed a unique skill set that's perfect for small and medium-sized businesses. My journey began in corporate settings, where I managed complex schedules, handled sensitive documents, and optimized administrative procedures. I quickly learned that my true passion lies in helping businesses thrive by tackling the behind-the-scenes tasks that often go unnoticed but are critical for success.

I'm a detail-oriented, proactive, and reliable partner, and I believe in a collaborative approach. My values are rooted in clear communication, integrity, and a commitment to excellence. When I'm not helping businesses run smoothly, you can find me reading books, singing music, spending quality time with family and loved ones, or traveling and doing research—hobbies that, much like my work, require patience, precision, and a bit of creativity. I'm excited to bring my expertise and passion to your team, freeing you up to focus on your core business.

Work Terms

Hours of Operation: My standard hours are Monday to Friday, 9:00 AM to 5:00 PM (GMT+1). I'm flexible and can accommodate urgent requests outside these hours as needed.

Payment Terms: I require a 50% deposit for new projects, with the remaining balance due upon completion. For long-term engagements, invoicing will be bi-weekly or monthly, with payment due within 15 days of the invoice date. I accept payments via bank transfer.

Communication Style: I prefer clear and concise communication. We can use gmail for general tasks and updates, and I am available for scheduled calls via video conference for project discussions and check-ins. I aim to respond to all inquiries within 24 hours.

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