Professional Voice Actor | Tier II Technical Support | FinTech | Customer Support
I'm a versatile professional with a background in technical support, FinTech/payment systems, customer service, transportation operations, and professional voiceover.
I bring more than 10 years of technical support experience, including Tier II support for payment-card processing systems, hardware and software troubleshooting, payment terminals, connectivity issues, user access, password resets, peripheral devices, and customer support. I've supported customers through phone, email, chat/IM, and voicemail and have experience handling billing, settlement, and deposit inquiries.
I'm also a professional voice actor specializing in warm, conversational, deep, authoritative, trustworthy, and natural delivery. I provide voiceover for commercials, corporate narration, eLearning, explainer videos, PSAs, social media, promotional content, documentaries, podcasts, and more. My client experience includes Procter & Gamble, Sporting Kansas City (MLS), Reign Total Body Fuel, and the National Highway Traffic Safety Administration. I work from a professional home studio and support remote directed sessions.
My transportation background adds another layer of practical experience. I've spent 13 years in commercial transportation, including intermodal, tanker, fuel, dedicated, and specialized operations, with experience in trip planning, dispatch communication, delivery coordination, transportation documentation, and operational problem-solving.
Services I provide:
• Professional Voiceover & Narration
• Commercial & Corporate Voiceover
• eLearning & Explainer Narration
• Tier II Technical Support
• Help Desk Support
• FinTech & Payment Technology Support
• POS & Payment Terminal Troubleshooting
• Hardware & Software Troubleshooting
• Technical Customer Support
• Phone, Email & Chat Support
• Billing & Payment Support
• Transportation & Logistics Support
• Dispatch & Carrier Support
• Operations Support
I pride myself on being professional, responsive, dependable, and easy to work with. Whether you need a professional voice, technical support for your customers, or practical transportation and operations assistance, I bring real-world experience, strong communication, and a problem-solving mindset to every project.
Work Terms
I am available for remote freelance projects ranging from one-time assignments to ongoing and long-term engagements. I am comfortable working on both hourly and fixed-price projects, depending on the scope and requirements. I maintain a flexible schedule and can accommodate scheduled meetings, directed voiceover sessions, and client support needs. I communicate promptly through Guru WorkRooms, email, Zoom, Google Meet, and other preferred platforms. I typically respond within 24 hours and value clear communication, reliability, and long-term client relationships.
Attachments (Click to Preview)
-
-
-