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Skills

  • Customer Service
  • Management
  • Billing
  • Call Center
  • Call Center Management
  • Call Monitoring
  • Chat Support
  • Email Services
  • English Language
  • Interviewing
  • Microsoft Excel
  • Phone Support
  • Risk Management
  • Technical Support
  • Telemarketing

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Services

  • SENIOR BILLING PAYMENT SPECIALIST

    $10/hr Starting at $1K Ongoing

    Dedicated Resource

    • Managed a queue of high-volume international payment solutions with thorough procedures such as risk management and fraud prevention. All while handling a daily average of thirty requests processed...

    BillingCustomer ServiceEmail ServicesManagementMicrosoft Excel

  • CALL CENTER MANAGER

    $10/hr Starting at $1K Ongoing

    Dedicated Resource

    • Responsible for managing a team of twenty people from different departments including customer service, accounting, and tech support. • Analyze calls/chat volumes to manage staff according to rush hours...

    Call CenterCall Center ManagementCall MonitoringChat SupportCustomer Service