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Skills

  • Calendar Management
  • Executive Assistance
  • Records Management
  • Administrative Assistant
  • Appointment Setting
  • Correspondence Management
  • Customer Service
  • Dictation
  • File Management
  • Help Desk
  • Hotel Booking
  • Multitasking
  • Office Assistant
  • Office Management
  • Personal Assistant

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Services

  • Customer Support Virtual Assistant

    $7/hr Starting at $25 Ongoing

    Dedicated Resource

    Customer Support Specialist | Virtual Assistant | Chat Support Expert Are you looking for a dependable Customer Support Specialist or Virtual Assistant to enhance customer satisfaction and keep your business...

    Administrative AssistantAppointment SettingCalendar ManagementCorrespondence ManagementCustomer Service

About

Executive Assistant | 5+ yrs Experience | Virtual Assistant | Customer Support & Administrative Specialist

Hello, I'm Md Ariful Islam, a dedicated Administrative Professional, Executive Assistant, and Virtual Assistant with over 5 years of experience in administration, customer support, business operations, and executive-level assistance.

From 2019 to 2024, I worked as Executive Assistant to the Country Manager at Bata Shoe Company (Bangladesh) Ltd., where I managed executive calendars, coordinated meetings, handled correspondence, prepared reports, arranged travel, maintained confidential documents, and supported daily business operations.

My expertise includes:
* Virtual Assistance
* Executive & Administrative Support
* Calendar Management
* Customer Support
* Data Entry & Data Processing
* Microsoft Excel & Google Sheets
* Web Research & Lead Generation
* Meeting Coordination
* Travel Arrangements
* Documentation & Reporting

I am highly organized, detail-oriented, and committed to delivering accurate, timely, and professional support. My goal is to help businesses operate efficiently and achieve their objectives through reliable administrative assistance.

Work Terms

I am available for both short-term and long-term projects. I provide reliable administrative support, virtual assistance, customer service, data entry, web research, and executive assistance services.

* Available 30-40 hours per week
* Quick response and regular communication
* Timely project completion
* Accurate and detail-oriented work
* Flexible to different time zones
* Available via Zoom, Google Meet, Microsoft Teams, and WhatsApp
* Committed to confidentiality and professionalism

I believe in building long-term relationships with clients by delivering high-quality work, meeting deadlines, and maintaining clear communication throughout every project.