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Skills

  • Chat Support
  • Customer Satisfaction
  • Account Management
  • Administrative Assistant
  • Appointment Setting
  • Business Services
  • Calendar Management
  • Chatbots
  • Client Administration
  • Client Development
  • Client Issue Resolution
  • Client Management
  • Client Orientation
  • Communication Skills
  • Correspondence Management

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Services

  • Virtual Assistant

    $8/hr Starting at $1K Ongoing

    Dedicated Resource

    Virtual Assistance & Admin Support - The Operational Backbone We handle the essential, time-consuming administrative tasks that keep your business running smoothly. This service allows founders, executives,...

    Administrative AssistantAppointment SettingBusiness ServicesCalendar ManagementCorrespondence Management

  • Sales Enablement Program for Start-ups

    $25/hr Starting at $0 3 months minimum

    Dedicated Resource

    A results-driven B2B sales and account management leader with over 14 years of experience in the global IT, SaaS, and XR/VR sectors. Founded Ren Agency, a purpose-driven outsourcing firm, to leverage...

    Client ManagementLead GenerationOutbound SalesSalesSales Brochure

  • Chat & Email Support

    $8/hr Starting at $1K Ongoing

    Dedicated Resource

    The Real-Time Engagement Engine We manage your primary digital communication channels to make sure no customer questions are left out. This service provides prompt, professional, and helpful responses...

    Chat SupportChatbotsCommunication SkillsCustomer SatisfactionEmail Support

  • Customer Support (D2C & Enterprise)

    $10/hr Starting at $1K Ongoing

    Dedicated Resource

    The Customer Retention & Success Hub: We provide dedicated, multi-channel support tailored to your customers' needs, whether they are individual consumers (D2C) or large-scale clients (Enterprise). This...

    Account ManagementChat SupportClient AdministrationClient DevelopmentClient Issue Resolution

About

Outsourcing Reinvented — Powered by Talent, Driven by Purpose.

Ren Agency is a next-generation Business Process Outsourcing (BPO) and Virtual Support Agency founded by Tenzing Lama, a seasoned sales and account management leader with 14+ years of experience in global enterprise operations. Headquartered in Dimapur, Nagaland (Northeast India), Ren Agency blends professional excellence with a social mission — empowering local youth with global career opportunities while helping businesses scale efficiently.

We specialize in providing Virtual Assistance, Customer Support, B2B Sales Enablement, and Creative Outsourcing Services for Business Owners, Startups, and SMBs worldwide. Our solutions are designed to help companies offload administrative, operational, and communication tasks — enabling founders and teams to focus on what matters most: growth and customer success.

At Ren Agency, we believe that great outsourcing is about more than just cost savings — it’s about partnership, precision, and trust. Our team brings a unique mix of technical know-how, customer empathy, and attention to detail to every engagement, ensuring quality outcomes and zero compromise on confidentiality or turnaround times. With a future-focused approach and a deep commitment to operational excellence, Ren Agency is redefining how global businesses tap into India’s growing talent pool — particularly from the Northeast, a region rich in skills, creativity, and work ethic.

Founded: 2025

Meet the Team

  • Tenzing Lama

    Tenzing Lama

    Founder

Work Terms

We work across global time-zone. Our payment terms are flexible and client can choose to have their own dedicated resource for a long-term projects.

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