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Skills

  • Research
  • Management
  • Data Management
  • Audience Analysis
  • Customer Satisfaction
  • Executive Assistance
  • Google Sheets
  • Influencer Research
  • Lead Generation
  • Personal Assistant
  • Social Media Marketing
  • Virtual Assistants
  • Zendesk
  • Administrative Assistant
  • Customer Service

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Services

  • Customer Chat Support & Help Desk Manage

    $5/hr Starting at $50 Ongoing

    Dedicated Resource

    A slow or unhelpful response loses customers. I provide fast, professional, and empathetic live chat support that keeps your customers satisfied and your brand reputation intact. I manage customer-facing...

    CRMCustomer SatisfactionCustomer ServiceCustomer Service ManagementFacebook Messenger
  • Virtual Assistant & Admin Tasks

    $5/hr Starting at $50 Ongoing

    Dedicated Resource

    Running a business means wearing too many hats. I take the repetitive, time-consuming admin work off your plate so you can focus on what actually grows your business. As a dedicated Virtual Assistant,...

    Administrative AssistantAppointment SettingCalendar ManagementData EntryData Management
  • B2B Lead Generation & Prospect List

    $5/hr Starting at $50 Ongoing

    Dedicated Resource

    An empty pipeline kills revenue. I build targeted, verified prospect lists that give your sales team real people to contact, not dead-end mails and outdated job titles. I research and compile high-quality...

    Apollo.ioB2b ResearchContact ResearchCRM Data EntryData Mining
  • E-Commerce Management & Product Listing

    $5/hr Starting at $50 Ongoing

    Dedicated Resource

    A poorly managed store loses sales silently. I handle the operational and content side of your e-commerce business so your store runs clean, your listings convert, and your customers stay happy. I work...

    AmazonAmazon Seller CentralBigCommerceBulk Product UploadCustomer Service
  • Influencer Research for Brand Campaigns

    $5/hr Starting at $50 Ongoing

    Dedicated Resource

    Partnering with the wrong influencer wastes budget and damages credibility. I find, vet, and deliver a shortlist of influencers who genuinely align with your brand, audience, and campaign goals. I conduct...

    Account ManagementAudience AnalysisBrand PartnershipsCompetitor AnalysisContent Research
  • Virtual Assistant for Social Media

    $5/hr Starting at $50 Ongoing

    Dedicated Resource

    Consistent posting builds audiences. Inconsistent posting kills them. I manage your social media backend so your content goes out on time, on brand, and without you having to think about it daily. I handle...

    Analytics ReportingBufferContent Calendar ManagementContent OrganizationCross-platform Publishing

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About

Expert Virtual Assistant | Customer Chat Supp | Lead Generation | E-Commerce | Influencer Research

Your business runs on time, leads, and customers who stay. When any one of those breaks down, everything stalls. I fix that.

I provide end-to-end operational support across four high-demand areas: Virtual Assistance, Customer Chat Support, Lead Generation, and E-commerce Management. Whether you are drowning in admin tasks, losing customers to slow response times, struggling to fill your sales pipeline, or watching your online store underperform, I step in and handle it with precision.

➥ Virtual Assistant: Missed deadlines, cluttered inboxes, and disorganized schedules cost you revenue. I manage calendars, emails, data entry, research, travel coordination, and day-to-day operations so you stay focused on decisions that move the needle.

➥ Customer Chat Support: Slow or inconsistent customer service kills retention. I deliver fast, professional, on-brand chat support that resolves issues, reduces churn, and turns frustrated customers into loyal ones.

➥ E-Commerce: Poorly managed product listings, order errors, and neglected customer queries drain profit margins. I handle product uploads, inventory management, order processing, and store optimization across Shopify, WooCommerce, Amazon, and eBay.

➥ Lead Generation: An empty pipeline means zero growth. I identify, qualify, and deliver targeted leads using proven research methods, LinkedIn outreach, and CRM management. You get warm prospects, not wasted effort.

➥ Influencer Research: Misaligned partnerships waste budget and damage brand credibility. I identify, vet, and deliver a targeted roster of influencers matched to your niche, audience demographics, and engagement benchmarks, so every outreach effort is backed by data, not guesswork.

What sets my work apart:

• Detail-oriented execution with zero micromanagement required
• Fast turnaround with consistent communication
• Adaptable across tools, including Slack, Trello, Asana, HubSpot, Zendesk, Gorgias, and Google Workspace
• Proven reliability across long-term client engagements

If your operations need a professional who treats your business as their own, the next step is to open this conversation.

📩 Let’s connect and build a workflow that saves you time and drives results.

Best regards

Work Terms

➥ Scope of Work – Services include: virtual assistance, customer chat support, lead generation, e-commerce management, and influencer research. Detailed tasks per project will be agreed in writing before starting.

➥ Turnaround – Standard response 4 hours (chat support). Other tasks: 24–48 hours depending on complexity. Rush requests may incur an extra fee.

➥ Revisions – Two rounds of revisions included for deliverables (e.g., lead lists, influencer reports).

➥ Payment – 50% upfront via Guru SafePay, 50% upon completion. For ongoing support, weekly or monthly billing as agreed. Milestone-based payments for larger projects.

➥ Communication – Primary channel: Guru Messages + agreed platform (Slack, mail, Zoom). Weekly status updates provided.

➥ Confidentiality – Strict NDA adhered to. Client data will not be shared or used outside the project scope.

➥ Termination – Either party may terminate with 7 days’ written notice. Client pays for all work completed up to the termination date.

➥ Exclusions – Does not include software subscriptions, ad spend, or third-party fees. The client provides the necessary tools.

➥ Availability – Mon–Fri, 9 AM–6 PM (EST).

➥ Acceptance – Work is deemed accepted if no revision request is made within 5 business days of delivery.