Customer service, Administrative, Account manager
People consider me to be an optimistic, initiative member of the team with excellent communication skills. Previous work experience includes more than 5 years in Customer Service field being as a waitress, hostess at the restaurant, a receptionist in the hotel and an account (office) manager.
I am highly motivated, I learn quickly and I am extremely task orientated. I like to build a routine or a process and work around it and through my years in hospitality, I have developed excellent customer service skills. I do 100% commitment and dedication.
I am able to communicate information accurately and effectively via phone, email, and social media with customers and team members. Throughout my years of experience, I have developed excellent skills in turning negative situations into positive ones, showing empathy and understanding, patience, calmness and have great time management and a positive attitude.
I also provide a wide range of Administrative Services including data entry, transcription, internet research, email support and social media marketing. I have good knowledge in Microsoft Word, Excel, Google Docs, Google Calendar, Google Spreadsheet and Desktop.
I am more than willing to learn about products and services to help me provide the best possible support to customers. I am available for the short term and pride myself on delivery high quality, fast and accurate services.
My goal is to make your customers happy by resolving their concerns as soon as possible in a polite and professional manner.
I am passionate about foreign languages and traveling.
Work Terms
I can work 4 hours per day mostly in the evening. Payment per hour. Preferable way of communication is by email.