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Administrative & Secretarial

Customer service management

My education and experience includes a Bachelor’s of Science degree in Microbiology (CGPA 4.75), along with experience of working in as a customer service manager, personal assistant, typist, researcher and Microbiologist, graphic designer and freelance social media strategist and digital marketer
As a customer service manager, I am able to handle relationships between the management and the customers effectively with great communication skills. During my internship, working as a microbiologist, I took up the task of creating schemes of work for the new interns to learn better and gain enough knowledge from each department during their stay and supervised the new interns and this built a better relationship between the interns and the staffs and this increased efficient work output.

As a personal assistant, I make schedules and appointments, conduct research on new and innovative ways to work and how to improve the organization profit and work flow, I execute each daily tasks assigned to me with excellent administrative and organization skills, I am also able to handle the customer care relationship between the management and parents.

As a graphic designer, freelance social media strategist, digital marketer, I am able to apply these skills as a customer service representative. I am able to create engaging contents for my clients by communicating with them about what they want for their graphics and digital marketing. I also write excellent SEO contents for blogs, and create captioning for social media accounts. I am reliable and available

I possess strong qualitative and analytical skills, I am detailed oriented, result oriented, well organized. I have strong work ethics, I learn and adapt fast, adept in the use of Microsoft office tools with excellent communication and interpersonal skills. I am a responsible and motivated individual who would welcome the opportunity to train, and work towards building a responsive approach to global expectation, excellence, access to the industry.

Looking forward to meeting you and having a conversation on how I can use my skills to contribute to the achievement and objectives of the organization

Skills & Expertise

Administrative AssistantAnalyticsCreativeCustomer ServiceCustomer Service ManagementDesigner 2000DigitalEducationGraphic DesignInnovation StrategyManagementMedia And Public Relations (PR)MicrosoftMotivational SpeakingOffice AssistantPersonal AssistantResearchResponsive Web DesignScienceSEOStrategyWriting

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