Your Strategic Content Partner, On Demand
Running a business means wearing many hats. But when documentation gets outdated, marketing copy needs refreshing, or customer communications feel inconsistent—that's when growth stalls and opportunities slip away.
I provide specialized virtual assistance that goes beyond basic admin tasks. I'm your strategic content partner who understands product complexity, brand voice, and the communication systems that drive business results.
What Makes This Different from Standard VA Services
This isn't data entry or calendar management.
This is specialized support for companies that need:
- Content expertise - Not just task completion, but strategic thinking
- Product understanding - Ability to grasp technical concepts quickly
- Brand consistency - Maintaining voice across all touchpoints
- Documentation skills - Turning complexity into clarity
- Communication design - Creating systems, not just individual pieces
Think of me as your fractional content operations manager.
What You Get:
1. Brand Communication Support
What I Handle:
- Draft and schedule newsletters
- Create social media content calendars
- Write blog post outlines and drafts
- Develop mail templates for common scenarios
- Review and edit team-created content for brand consistency
- Maintain brand voice guidelines and style guides
Your Benefit: Consistent brand presence without hiring full-time marketing staff.
2. Customer Communication Management
What I Handle:
- Write and refine customer-facing announcements
- Create onboarding mail sequences
- Draft help desk response templates
- Develop educational mail series
- Write user guides and how-to content
- Create product update communications
Your Benefit: Professional, clear communications that build trust and reduce churn.
3. Sales & Marketing Collateral
What I Handle:
- Update sales presentations and pitch decks
- Create product one-pagers and sell sheets
- Write case study drafts from customer interviews
- Develop comparison guides and competitor analysis
- Draft white paper outlines and content
- Create landing page copy for campaigns
- Write mail sequences for lead nurturing
Your Benefit: Sales team has current, compelling materials ready when opportunities arise.
4. Internal Communications & Operations
What I Handle:
- Draft internal product updates and announcements
- Create team documentation and process guides
- Maintain internal wikis and knowledge bases
- Create project briefs and specifications
Your Benefit: Better team alignment, reduced confusion, and smoother operations.
5. Content & Documentation Management
What I Handle:
- Update product documentation as features change
- Maintain knowledge base and help center articles
- Create and update FAQ sections
- Audit content for accuracy and relevance
- Track documentation gaps and recommend improvements
Your Benefit: Always-current documentation that reduces support burden and improves user experience.
Professional content support shouldn't be a luxury.
Let's make your brand communication and documentation work for you, not against you.