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Administrative & Secretarial Customer Service & Account Management

Virtual Customer Facing Assistant

$15/hr Starting at $25

As your Virtual Customer Facing Assistant, I act as the first friendly point of contact for your business — providing professional, timely, and personalized communication that leaves a lasting impression. Whether it's managing incoming inquiries, assisting customers, scheduling appointments, handling service requests, or offering product and service information, I ensure every interaction reflects your brand’s voice and values.

With 3+ years of professional experience, a tech-savvy approach, and a 'business bestie' mindset, I bring a warm yet efficient presence to your team. I specialize in quick turnaround times, seamless collaboration, and creating experiences that build trust and loyalty with your customers.

Let’s make every customer interaction a positive one. 🌟

About

$15/hr Ongoing

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As your Virtual Customer Facing Assistant, I act as the first friendly point of contact for your business — providing professional, timely, and personalized communication that leaves a lasting impression. Whether it's managing incoming inquiries, assisting customers, scheduling appointments, handling service requests, or offering product and service information, I ensure every interaction reflects your brand’s voice and values.

With 3+ years of professional experience, a tech-savvy approach, and a 'business bestie' mindset, I bring a warm yet efficient presence to your team. I specialize in quick turnaround times, seamless collaboration, and creating experiences that build trust and loyalty with your customers.

Let’s make every customer interaction a positive one. 🌟

Skills & Expertise

Account ManagementAdministrative AssistantChat SupportClient AdministrationClient ContactClient Issue ResolutionCorrespondence ManagementCustomer ServiceOrder ProcessingTelephone Support

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