Customer Service / Live Chat Support / Email Support / Virtual Assistant / Data Entry /
My name is Ali Raza and I have always worked in Customer Service Campaigns and Call Center industries, starting as the shared agent in the prestigious company I ended up over there as a Floor Supervisor. I can handle all your customer service needs and Admin Support for your company or projects.
I have at least 5 years of experience in the Customer Support industry. I am knowledgeable in using different CRM software. I am also an expert in assisting and resolving cases like returns, refunds, cancellations, order processing, and cancellations, etc.
My expertise includes providing customer support (Email, Calls(inbound and Outbound), and Live Chat) for technical and non-technical, billings, and e-commerce websites as well. I have worked with companies based in the USA, Canada, Australia, and Dubai. I have exposure to deal with every kind of customer even with different cultures and backgrounds, which helps me to deal with different customers even if they don't speak English.
I have experience in multiple chats and email software. I am looking for long-term clients where I can work with them on a permanent basis, please consider me as a full-time agent from Monday to Sunday.
Here are some of the skills that I can contribute:
✅ Customer Service.
✅ Technical Support.
✅ Social Media Manager.
✅ Data Management.
✅ Online Research.
✅ 55 WPM with 95% accuracy.
Work Terms
*$5.00/hr
* Available More than 30 hours per weak.
*Languages English: Fluent