Reliable Virtual Assistant & Customer Support Pro | Fast, Friendly, and Always Available
I am a highly reliable Virtual Assistant and Customer Support Specialist with strong experience in chat support, email handling, content moderation, and administrative services. Over the past 3+ years, I’ve worked with major companies such as Equity Bank, Safaricom PLC, and Jamii Telecommunications, as well as high-volume online chat platforms. My background in customer service and communication makes me fast, accurate, and calm under pressure.
I value professionalism, empathy, and clear communication. My approach is simple: understand the client’s needs, deliver fast results, and maintain excellent customer relations. I enjoy solving problems, keeping systems organized, and helping businesses run smoothly behind the scenes.
Outside of work, I enjoy reading, learning new skills, mentoring students, and exploring new online opportunities. I am committed to continuous improvement and adapting quickly to different working environments.
If you need someone who responds quickly, works independently, and treats your business like their own, I'm the right person for the job.
Work Terms
I am available 7 days a week, flexible with hours, and able to take both short-term and long-term projects.
I prefer clear instructions, quick communication, and a professional workflow.
Payments can be hourly or fixed-price, depending on the project.
I am comfortable using communication tools such as Zoom, Google Meet, Telegram, WhatsApp, Slack, and on-platform messaging.
I respond quickly and can start immediately on urgent tasks.
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