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Skills

  • Management
  • Communication Skills
  • Content Writing
  • Social Media Marketing
  • Analytics
  • Calendar Management
  • Chat Support
  • Chrome Web Browser
  • Content Marketing
  • Creative Design
  • Customer Service
  • Data Entry
  • Data Management
  • Digital Marketing
  • Event Planning

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Services

  • Virtual Assistant (VA)

    $20/hr Starting at $120 Ongoing

    Dedicated Resource

    I’m a highly organized Virtual Assistant with 3+ years of experience supporting entrepreneurs and small businesses. I specialize in mail management, scheduling, research, data entry, and social media...

    Calendar ManagementCommunication SkillsData EntryMultitaskingOffice Assistant

  • Public Relations Officer

    $25/hr Starting at $150 Ongoing

    Dedicated Resource

    Creative PR specialist with strong communication and organizational skills. Experienced in event planning, press release creation, stakeholder relations, and brand storytelling that enhances public image...

    Communication SkillsContent WritingCreative DesignEvent PlanningManagement

  • Customer Service Representate

    $10/hr Starting at $50 Ongoing

    Dedicated Resource

    Customer-focused professional with 2+ years of experience providing support through mail, chat, and calls. Adept at resolving issues, managing CRM systems, and ensuring client satisfaction through empathy,...

    Chat SupportCustomer ServiceData ManagementManagementTelephone Support

  • Social Media Management & Ads

    $25/hr Starting at $200 Ongoing

    Dedicated Resource

    Social Media Manager with 3+ years of experience creating content strategies, running ad campaigns, and growing engagement across major platforms. Combines modern visuals with authentic cultural flair...

    AnalyticsChrome Web BrowserContent MarketingContent WritingDigital Marketing

About

Virtual Assistant & Customer Service Specialist | Admin Support | Social Media Management

Experienced Virtual Assistant and Customer Service Specialist with 2+ years helping businesses stay organized and customers satisfied.
I provide reliable remote support including email/calendar management, data entry, CRM systems, customer service across multiple channels, social media scheduling, and administrative tasks.
Results: 95% customer satisfaction rating, 50+ daily emails managed with 100% on-time delivery, 40% engagement increase on social media campaigns.
Proficient in Google Workspace, Microsoft Office, Canva, and CRM tools. Available for full-time, part-time, or project-based work with flexible hours across time zones.
Certified in Social Media Management. Ready to start immediately and deliver quality results!

Work Terms

HOURS OF OPERATION:
Monday - Friday: 9:00 AM - 6:00 PM WAT (West Africa Time)
Flexible for urgent tasks and can accommodate other time zones with advance notice.
Available for part-time (20 hrs/week) or full-time (40 hrs/week) arrangements.
PAYMENT TERMS:
• Hourly Rate: $10 - $25/hour (negotiable based on project scope)
• Fixed-price projects accepted with 50% upfront, 50% upon completion
• Weekly or bi-weekly payments preferred for ongoing contracts
• Payment via Guru SafePay or agreed platform
• Invoices provided for all completed work
PREFERRED COMMUNICATION STYLE:
• Primary: Guru messaging system, Email
• Secondary: Slack, WhatsApp, Zoom (for meetings)
• Response time: Within 2-4 hours during business hours
• Daily/weekly progress updates provided
• Available for video calls to discuss project details
• Clear communication and proactive updates guaranteed
ADDITIONAL TERMS:
• 24-hour notice required for project changes
• Revisions included based on original scope
• Confidentiality agreement available upon request
• Professional, respectful, and solution-focused approach

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