Case Managers

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Case management is a process of collaboration which includes assessment, planning, facilitation and advocacy for options and services to meet an individual's holistic needs. It is a specialty practice within the health and human services profession. A case refers to a specific situation where a representative of an organization helps the client as a partner. This is done in various fields, like legal, health and medical, or even mental health services. Case managers enhance case management services and their associated outcomes by maintaining clients’ privacy, confidentiality, health, and safety through advocacy and adherence to ethical, legal, regulatory standards, and guidelines. You can hire a freelance case manager on some of the top freelance marketplaces, like Guru, for effective case management.

What Does a Case Manager Do?

Case managers are professionals who advocate for clients/support systems. They understand the need and importance of achieving quality outcomes for their clients. They coordinate care to their clients that is safe, timely, effective, efficient, equitable, and client-centred. They identify appropriate providers and facilities throughout the continuum of services as per the needs of the clients. Organizations hire for case management services to ensure that available resources are being used in a timely and cost-effective manner. They work to obtain optimum value for both the client and the reimbursement source.

Case Managers coordinate the overall interdisciplinary plan of care for patients, from admission to discharge. They monitor care and acts as a liaison between patient/family, healthcare personnel, and insurers. They identify patient’s care issues and may suggest revisions to improve the quality of care. In case of any query, complain or suggestions customers can turn to customer service experts to get specific information regarding the services, products offered by a company.

You can hire for case management services online on, one of the best platforms for finding freelance professionals. Before you case managers, ensure that they have:

  • Great communication skills to understand client’s need

  • Understanding of case management services and provide customer assistance

  • Good time management and organizational skills

  • Ability to solve the client’s problems with the best solution

  • Compassion towards the situation of the client

Qualifications of a Case Manager

  • It is ideal that your freelancer has the following skills:

  • Bachelor's degree, usually in a field related to nursing, counselling or psychology, or any other related field

  • Clinical hands-on experience in the acute care setting

  • Earlier experience in using case management systems

Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint

Benefits of Hiring Case Managers

  • Hire freelancers on Guru to get your work done and they can:

  • Work to build an effective and clear case before presenting the case

  • Ensure you get the necessary care and services on time

  • Help in managing your financial and reimbursement needs

  • Enable not only patient satisfaction but also reductions in patient length of stay and healthcare costs

  • Keep updating the services as per your needs and requirements by frequent interaction

Guru Tip:

Once a Freelancer has been hired, a WorkRoom is created for the job on Guru. Use WorkRooms to communicate with your Freelancers and team members, keep track of work, upload files and manage multiple jobs easily. 

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