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Administrative & Secretarial Customer Service & Account Management

Customer Service Representative

$10/hr Starting at $25

Hi there, You can rely on me with your customers, I provide amazing customer service as I have 6 years of experience handling a wide range of customers. I can handle: General Customer inquiries via email, phone, social media, and Livechat. Ensure that all tickets in your queue are solved or forwarded. Process customers' orders. Fill in data or take messages from customers. Manage a specific account (when requested) Forward queries to specific departments as advised. Research and ensure that all customers are completely satisfied with the given answers. Upsell products when required. And many more... Why me? I am honest, reliable, friendly, enthusiastic, and I love handling customers. I always go the extra mile to ensure that all customers are satisfied and will not forget my services easily, this will be transferred to your project so you can trust me with your customers. NB: If you cannot see a service listed, contact me for a detailed discussion. Feel free to contact me before ordering my service, I would be glad to answer any questions. Looking forward to working with you.

About

$10/hr Ongoing

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Hi there, You can rely on me with your customers, I provide amazing customer service as I have 6 years of experience handling a wide range of customers. I can handle: General Customer inquiries via email, phone, social media, and Livechat. Ensure that all tickets in your queue are solved or forwarded. Process customers' orders. Fill in data or take messages from customers. Manage a specific account (when requested) Forward queries to specific departments as advised. Research and ensure that all customers are completely satisfied with the given answers. Upsell products when required. And many more... Why me? I am honest, reliable, friendly, enthusiastic, and I love handling customers. I always go the extra mile to ensure that all customers are satisfied and will not forget my services easily, this will be transferred to your project so you can trust me with your customers. NB: If you cannot see a service listed, contact me for a detailed discussion. Feel free to contact me before ordering my service, I would be glad to answer any questions. Looking forward to working with you.

Skills & Expertise

Account ManagementClient AssessmentClient ContactClient Issue ResolutionClient OrientationContact ManagementCustomer ServiceData ManagementOrder ProcessingPhone SupportTicketing SoftwareZendesk

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