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Administrative & Secretarial Customer Service & Account Management

Customer Service Specialist

$6/hr Starting at $300

I provide exceptional customer support that helps businesses build trust, retain clients, and enhance their brand reputation. With strong communication skills and a solutions-driven mindset, I ensure every customer interaction is handled with care and efficiency.

What I Offer:

  • Multi-Channel Support: Handling inquiries via, chat, phone, or social media etc.
  • Issue Resolution: Quickly identifying problems and providing clear, effective solutions.
  • Customer Engagement: Building positive relationships that encourage loyalty and repeat business.
  • Process Improvement: Offering feedback and insights to streamline customer service operations.
  • Professional Representation: Acting as the voice of your brand with empathy, patience, and professionalism.
  • Documentation & Reporting: Keeping accurate records of customer interactions to support business decisions.

Why Work With Me:

  • Proven ability to manage high-volume customer interactions with consistency.
  • Skilled at de-escalating conflicts and turning challenges into positive outcomes.
  • Committed to confidentiality, accuracy, and timely responses.
  • Flexible to adapt to your company’s tools, systems, and workflows.


About

$6/hr Ongoing

Download Resume

I provide exceptional customer support that helps businesses build trust, retain clients, and enhance their brand reputation. With strong communication skills and a solutions-driven mindset, I ensure every customer interaction is handled with care and efficiency.

What I Offer:

  • Multi-Channel Support: Handling inquiries via, chat, phone, or social media etc.
  • Issue Resolution: Quickly identifying problems and providing clear, effective solutions.
  • Customer Engagement: Building positive relationships that encourage loyalty and repeat business.
  • Process Improvement: Offering feedback and insights to streamline customer service operations.
  • Professional Representation: Acting as the voice of your brand with empathy, patience, and professionalism.
  • Documentation & Reporting: Keeping accurate records of customer interactions to support business decisions.

Why Work With Me:

  • Proven ability to manage high-volume customer interactions with consistency.
  • Skilled at de-escalating conflicts and turning challenges into positive outcomes.
  • Committed to confidentiality, accuracy, and timely responses.
  • Flexible to adapt to your company’s tools, systems, and workflows.


Skills & Expertise

Account ManagementBusiness ServicesClient AdministrationClient AssessmentClient ContactClient Issue ResolutionClient OrientationCommunication SkillsCorrespondence ManagementCustomer ServiceFive9FreshdeskLoyalty ProgramOrder ProcessingRelationship ManagementSalesforceTelephone SupportVoice-OversZendesk

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