Veterans Day Payment Delay

by on | 3 Comments | Guru Updates

With the federal observance of Veterans Day in the U.S. on Monday, November 12, payments made by Prepaid MasterCard, direct deposit or wire transfer may be delayed in reaching you. Although Guru is open our regular hours and will be processing payments as usual, most U.S. banks are closed on this date.

Please be mindful of the potential for payment delays as you coordinate with your Employers on any upcoming transactions.

Feedback Policy Change

by on | 1 Comment | Guru Updates

Starting December 16, you will be able to leave feedback for the party you worked with, even after Arbitration cases. Just like other feedback instances, you will have 60 days to leave feedback.

Feedback Policy Update

Why are we changing this policy?

Previously, we did not allow parties to leave feedback following an Arbitration case. As a result, some members used Arbitration as a method to simply avoid receiving negative feedback. This change closes this loophole.

Misunderstandings and human errors may at times result in unjustified feedback.  Accordingly, all Guru.com members can choose to block a small portion of their feedback. If you receive an unjust feedback following an Arbitration case, you can opt to block feedback using your blocking power.

How much blocking power do you have?
Your blocking power is ten percent of your cumulative Guru.com earnings over the last 12 months, less the value of blocked feedback records. For example:

$100,000 Last 12 month’s earnings
$10,000 Initial blocking power
$1,000 Dollar value of invoices associated with feedback you blocked to date
$9,000 Your remaining blocking power

In this example, you can block any combination of feedback for invoices totaling $9,000.

To view how much blocking power you have:

  1. On the top navigation bar, click “Payments,” and click “Manage Feedback.”
  2. Click ”My Blocking Power” in the left-hand column.

Have questions? Learn more about:
Arbitration
Blocking Feedback

Columbus Day Payment Delay

by on | No Comments | Guru Updates

With the federal observance of Columbus Day in the U.S. on Monday, October 8, payments made by Prepaid MasterCard, direct deposit or wire transfer may be delayed in reaching you. Although Guru is open our regular hours and will be processing payments as usual, most U.S. banks are closed on this date.

Please be mindful of the potential for payment delays as you coordinate with your Employers on any upcoming transactions.

Guru Web Updates

by on | 4 Comments | Guru Updates

On August 26, we made updates to the Registration, “Create Identity” and Dashboard pages on Guru. Following this update, we received quite a few suggestions for improvement for the Dashboard page. Thank you for your valuable feedback!   We have reviewed your suggestions and made changes to the Dashboard page.  You can now get to Invitations, “Project Matches” and “Watch List” pages by clicking on the links on the right panel of the Dashboard page.

Everything we cook at Guru is seasoned with your thoughts. The Dashboard page will not be an exception. It will also evolve to your taste and liking.

While we are on the subject of updates, let me fill you in on the upcoming changes.

  • Improvements to the “Post Project”, “View Project” and “Submit Proposal” pages are currently in the development phase. Details about these changes will be posted on the blog within the next few weeks. You can expect these changes to be released in December.
  • We will update the Profile pages and add Multi-User Accounts feature in the early part of 2013. These improvements are currently in the design phase. We will post more details on the blog starting in February.
  • Next, we will improve the Billing & Payment interface on Guru. We’re planning the timeline for this project. Let’s just say this change is currently in the inspiration phase.

I am personally most excited about your new Profile page. It has been a sheer joy to plan this page. I cannot help but be reminded of the famous line by George Zimmer…. “You’re gonna like the way you look. I guarantee it!”

Milestone, Task, File, and Time Tracking Dashboard Alerts Temporarily Disabled

by on | 2 Comments | Guru Updates

To improve site speed, we have temporarily disabled showing alerts for milestones, tasks, files and time tracking on your Dashboard page.  To learn about the latest status of your project, please click on the project title link within your Projects page.

After making system changes, we expect to restart these alerts by October 05.  In the meantime, your patience is much appreciated!

Guru office closed for Labor Day

by on | No Comments | Guru Updates

Due to the federal observance of Labor Day in the U.S. on Monday, September 3, the Guru.com office will be closed. We will reopen on Tuesday, September 4 at 9:00 a.m. (EST).

All U.S. banks will also be closed. Direct deposit, PayPal, Prepaid MasterCard, and wire transfers payments scheduled for processing will be rescheduled for Tuesday, September 4. Please do not make payments from your bank account to third parties until you confirm that you have received your payment.

To those celebrating, please be safe and enjoy the holiday weekend!