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Skills

  • English Language
  • Office Assistant
  • Spanish Translation
  • Administrative Assistant
  • Communication Skills
  • Copy and Paste
  • Creative Translation
  • Customer Service
  • Customer Support (english & Spanish)
  • Data Cleaning
  • Data Collection
  • Data Entry
  • Document Conversion
  • Document Formatting
  • Document Organization

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Services

  • Customer Support (English & Spanish)

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    I provide reliable customer support via chat, mail, or phone in both English and Spanish. I help manage customer inquiries, respond professionally, follow up on open issues, and ensure a positive customer...

    Communication SkillsCustomer ServiceCustomer Support (english & Spanish)English LanguageSpanish Language

  • Data Entry

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    Accurate and organized data entry services, including data cleanup, list building, and spreadsheet management using Microsoft Office and Google Workspace. I pay close attention to detail to ensure consistency,...

    Copy and PasteData CleaningData CollectionData EntryMicrosoft

  • Administrative Virtual Assistance

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    Project-based administrative support to help businesses stay organized and on track. This includes document organization, file management, task coordination, mail assistance, and general administrative...

    Administrative AssistantDocument OrganizationExecutive AssistanceOffice AssistantPersonal Assistant

  • Spanish–English Translation

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    Translation support between English and Spanish for clearly defined projects. This includes documents, internal communications, mail content, instructions, and basic business materials. I focus on accuracy,...

    Creative TranslationDocument TranslationEnglish LanguageEnglish TranslationReport Translation

  • Proofreading & Quality Checks (En/Sp)

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    Proofreading services to review documents in English or Spanish for grammar, spelling, punctuation, consistency, and overall clarity. I provide careful quality checks to help ensure your content is polished...

    English GrammarEnglish LanguageHelp DeskProofreadingSpanish Proofreading

  • PDF to Word Conversion & Document Format

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    Conversion of text-based PDF files into clean, well-formatted Word documents. I carefully extract text while preserving structure, layout, headings, and spacing, and I remove unnecessary elements when...

    Document ConversionDocument FormattingLayout DesignMicrosoft WordPDF to Word

About

Bilingual Virtual Assistant | Customer Support & Data Entry | Night Shift (MX Time) | Project-Based

Hi! I’m Gabriela (Gaby), a bilingual (English–Spanish) professional with international experience in customer support, data entry, administrative coordination, and proofreading. I spent 10 years working onboard Royal Caribbean cruise ships, where I developed strong communication skills, attention to detail, and the ability to support fast-paced operations. I’m currently working with a company that creates signage and printed collateral for the cruise industry, supporting coordination and administrative tasks.

I help businesses streamline their operations by providing reliable and efficient remote support, primarily working on project-based assignments with clear scope and timelines. I’m available during night shifts (Mexico Time) and weekends.

What I offer:

- Customer support via chat, mail, or phone (English & Spanish)
- Data entry and spreadsheet management (Excel, Google Sheets)
- Administrative assistance and document organization
- Proofreading and quality checks (English & Spanish)
- Translation and communication support between English and Spanish teams

Why work with me:

- Fast response
- Organized and detail-oriented
- Clear communication and strong commitment to deadlines

Let’s work together to complete your projects smoothly and efficiently

Work Terms

- Engagement: Project-based assignments only (clearly defined scope and timeline)
- Availability: Night shift (Mexico Time) and weekends
- Turnaround: Fast and reliable, depending on project size and complexity
- Communication: Clear, professional, and responsive via platform messaging
- Tools: Microsoft and Google Workspace, PDF tools

I work best with projects that have clear instructions, deliverables, and deadlines, allowing me to deliver accurate and efficient results every time.