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Skills

  • Correspondence Management
  • Help Desk
  • Management
  • Time Management
  • Account Management
  • Administrative Assistant
  • Appointment Setting
  • Calendar Management
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Issue Resolution
  • Client Orientation
  • Construction
  • Customer Satisfaction

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Services

  • Administrative Support

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    With over 7 years of experience as an Administrator and Personal Assistant, I've had a pleasure of navigating through diverse sectors including Retail, Construction, Logistics, and my recent venture into...

    Administrative AssistantAppointment SettingCalendar ManagementConstructionCorrespondence Management
  • Customer Service Expert

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    I worked in the hospitality and retail industry as a customer service representative, and I understand the key role CRS plays in maintaining long-term relationship with customers. The most significant...

    Account ManagementClient AdministrationClient AssessmentClient ContactClient Issue Resolution

About

Detail-Oriented Virtual Assistant with a Flair for Organization

With a background in office administrator and personal assistant, and a passion for helping businesses grow, I have carved out a niche as a Virtual Assistant specializing in administrative assistant and customer service to assist my clients with their online presence and reach their business goals. Over the past seven years, I have worked with a diverse range of clients, from solo entrepreneurs to small businesses in streamlining their business operations. My proactive approach ensures that I am always one step ahead, anticipating the needs of my clients and delivering solutions before they even have to ask.

I pride myself on being the backbone of business operations, ensuring that every day runs smoothly. My expertise extends to calendar scheduling, event planning, travel coordination, light bookkeeping, documentation, PA support, and managing sensitive information with the utmost discretion. I am the go-to person for problem-solving and streamlining administrative and customer services processes, often resulting in significant time and cost savings for the organization. I am a firm believer in the power of technology to improve productivity, and I am proficient in a variety of office software, including CRM, project management tools and am always looking to improve processes for better efficiency.

One of my key projects has been leading business operations which experienced 30% growth in productivity. Whenever I take on a project, I work to meet and exceed all expectations and requirements and I always meet or beat a deadline.

Send me a message here on Guru and let's discuss how together, we can scale your business!