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Skills

  • Correspondence Management
  • Help Desk
  • Management
  • Time Management
  • Account Management
  • Administrative Assistant
  • Appointment Setting
  • Calendar Management
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Issue Resolution
  • Client Orientation
  • Construction
  • Customer Satisfaction

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Services

  • Administrative Support

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Supported clients with their applications, ensuring each step of the process was handled smoothly. My responsibilities included assessing client profiles, preparing and organizing key documents, and coordinating...

    Administrative AssistantAppointment SettingCalendar ManagementConstructionCorrespondence Management

  • Customer Service Expert

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Delivered exceptional customer service by assisting customers with product inquiries, efficiently resolving complaints, and managing returns and exchanges. Through active listening, clear communication,...

    Account ManagementClient AdministrationClient AssessmentClient ContactClient Issue Resolution

About

Virtual Assistant | Administrative Assistant| Data Entry | Customer Service Expert-Supporting Entrepreneurs Worldwide with Reliable Remote Solutions

I help busy professionals and business owners focus on what matters most by taking care of the rest. As a Virtual Assistant with 6+ years of experience, I specialize in:

✔️ Admin & Operations Support - data management, file organization, reporting, and workflow optimization
✔️ Customer Service - email/chat/call support, client follow-ups, and maintaining excellent customer relationships
✔️ Inbox Management - inbox cleanup, organization, and ensuring no message is missed
✔️ Project Coordination - scheduling, task tracking, and making sure deadlines are met
✔️ CRM & Tools Expertise - proficient in Google Workspace, Microsoft Office, Trello, ClickUp, Slack, Zendesk and more
✔️ Problem-Solving & Process Improvement - identifying bottlenecks and streamlining operations

I’m proactive, reliable, and dedicated to helping teams stay on top of their day-to-day so you can focus on strategy and growth.

📩 Let’s connect if you’re looking for a trusted VA to support your business.