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Sales & Marketing customer relations

English and Spanish Phone/Chat Support

$8/hr Starting at $250

Answer incoming calls from prospective customers Use scripts to provide information about product’s features, prices etc. and present their benefits Ask pertinent questions to understand the customer’s requirements Persuade the customer to buy by demonstrating how merchandise or services meet their needs Record the customer’s personal information accurately in a computer system Deal with complaints or doubts to safeguard the company’s reputation Go the “extra mile” to meet sales quota and facilitate future sales Keep records of calls and sales and record useful information

About

$8/hr Ongoing

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Answer incoming calls from prospective customers Use scripts to provide information about product’s features, prices etc. and present their benefits Ask pertinent questions to understand the customer’s requirements Persuade the customer to buy by demonstrating how merchandise or services meet their needs Record the customer’s personal information accurately in a computer system Deal with complaints or doubts to safeguard the company’s reputation Go the “extra mile” to meet sales quota and facilitate future sales Keep records of calls and sales and record useful information

Skills & Expertise

Chat SupportClient ContactCRMCustomer RetentionCustomer ServiceCustomer Service ManagementCustomer Service TrainingEmail ServicesEnglish LanguageLiveChatSalesforceSpanishTyping

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