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Skills

  • Cold Calling
  • Email
  • Customer Service
  • English Language
  • Phone Support
  • Sales
  • Spanish
  • Appointment Setting
  • CRM
  • Lead Generation
  • Research
  • Telemarketing
  • VoIP
  • B2b
  • Business To Business Advertising (b2b)

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Services

  • Bilingual Customer Service and Sales Rep

    $8/hr Starting at $200

    Hi there, My name is Horacio; I am Bilingual Customer Service & Sales Representative with more than six years working from home and at Call Centers. I've been working as a CSR for a long time, so that...

    Campaign PlanningCRMCsrCustomer ServiceEmail
  • Cold Calling and Appointment Setting

    $8/hr Starting at $160

    i provide you with my experience, talent and skills to cold call your leads, set appointments with them and if possible close the sale may self. I am Bilingual so I can talk to Spanish or English speaking...

    Appointment SettingCold CallingPhone Support
  • Market Research / information Gathering

    $8/hr Starting at $160

    If you need to find information like; name of company owner, email of the manager or owner of business, personal phone or mobile number, etc

    EmailManagementMarketing Research And PlansMobile DevelopmentPersonal Assistant
  • Translation Services (Spanish to English

    $15/hr Starting at $250

    I provide my services as a professional translator since I went to college for it and I am near to receive my certification. I speak English and Spanish being Spanish my native tongue.

    College Education PlanningEnglish LanguageSpanishTranslation
  • Telemarketing

    $10/hr Starting at $250

    Telemarketing & Lead Generation Expert for hire. - Cold Calling - Lead Generation - Product Sales - Appoinment Setting And More...

    Appointment SettingBusiness To Business Advertising (b2b)Cold CallingLead GenerationPhone Support
  • English and Spanish Live Chat Support

    $8/hr Starting at $250

    Handle live chats, emails and tickets from your customers. - Provide 100% professional work - Fast typing skills - Tech Savvy - Multi Tasker

    Chat SupportCustomer ServiceEmailEnglish LanguageLiveChat

About

Customer Service, Sales, Telemarketing

I have 6-years experience working as a Billingual Customer Service Rep/Sales Rep. I've done a lot of cold calling for both sales and customer service in my 6 years of work experience. I've done B2B, Lead Generation, inbound and outbound sales, upselling, sold websites, sold services via free trials or direct subscriptions.

I know the importance of having the right skills, attitude and tone of voice in order to sell, upsell or just provide great customer support.

I've dealt with all types of customers over my 6 years experience so I know how to handle all different situation I may get when working in a Customer Service or Sales position.

I provide a 100% professional customer support both in English and Spanish.

- Taking orders via phone
- Upselling products
- STS (Save the Sell)
- Order Tracking
- Fixing Complaints for late order or worng item shipped
- Using CRM, Live Chat and Sales platforms
- Change an angry, ready to call the cops customer to a happy customer
and regular buyer.
- Cold Calling new customers
- Customer Follow Up
- Giving great Customer Support to all customers in order for company
to always have a great feedback from each and every customer that calls, buys or is intersted in any products sold by the company I work for.

I am a detail-oriented, highly organized, tech savvy and pro-active.

LANGUAGE SKILLS:
- Near Native English Speaker (American accent)
- Native Spanish speaker.

MARKETING & SALES:
- Education in MARKETING TECHNIQUES through various courses.
- Experience in PRESS CAMPAIGNS & SOCIAL MEDIA.

Experienced in:
- Data Entry
- Bilingual Customer Service Rep. English/Spanish
- Sales
- Recruiting
- B2B Cold calling
- Lead Generations
- Inbound/ Outbound Calls English/Spanish
- Email Support
- Chat Support
- Live chat support
- Cold Calling
- Market Research
- Computer savvy

Reliable and remarkable professional work.

Work Terms

$6 to $12 per hour

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