Customer Service is IMPORTANT !!! Customer service is important because it can help you to increase customer loyalty thus increase the amount of money each customer spends and it generates positive word-of-mouth about your business. I am an empathetic, patient, and consistent Customer Service Agent who has over seven years of experience with email and chats support. I am a top-notch agent skilled in Customer Care and Customer Satisfaction. What strategies do I implement? -Understanding your customers' needs and wants -Treating your customers respectfully -Acting on promises made to your customer -Handling complaints gracefully -Exceeding customer expectations As your Support Agent I will assist with: -General customer queries -Take messages from customers & forward queries on -Respond to customer queries by email, live chat, or social media platforms -And much more - just ask! Why choose me? -Great communication skills -Excellent writing and spelling skills. -Exceptional time management -I am reliable, flexible, resourceful, and values professionalism. If these are what you are looking for, please feel free to contact me! Thanks for your time and consideration.